If you smell gas or suspect a leak, leave the property, avoid switches and naked flames, and call the National Gas Emergency line on 0800 111 999 immediately. Once you’re safe, call us for a fast, Gas Safe registered response to find the source and make your home safe again.
Gas Leak Response Expert
A gas leak isn’t something to wait on. If you can smell gas, hear a hissing sound near a pipe or appliance, or simply aren’t sure, treat it as an emergency. We respond quickly to trace the source using a gas detector, isolate the supply, and carry out the repair needed to make your home safe, whether that’s a loose fitting, a faulty appliance connection or ageing pipework.
Gas Leak Response Guide
A gas leak isn’t always obvious, but there are warning signs worth knowing. These include a rotten-egg smell (the additive put into natural gas so leaks are noticeable), a hissing or whistling sound near a pipe or appliance, dead or discoloured houseplants near a gas line, an unexplained rise in your gas bill, or symptoms like dizziness, nausea or headaches that ease when you leave the house. If you notice any of these, leave the property immediately, don’t use switches or naked flames, and call the National Gas Emergency line on 0800 111 999. Once it’s safe, call us and we’ll attend to trace the fault and repair it.
COMMON WARNING SIGNS
Any one of these on its own is reason enough to leave the house and call for help.
Natural gas is scented deliberately so a leak is noticeable. Don't ignore it.
A hissing or whistling sound near a gas pipe or appliance can mean gas is escaping.
Plants dying near a gas line, with no other explanation, can be an early warning sign.
An unexplained jump in your gas usage can point to gas escaping from a leak.
Feeling unwell indoors that eases outside can be a sign of gas exposure. Leave and call 0800 111 999.
A yellow or orange flame instead of blue on a gas appliance suggests something is wrong.
Our Gas Solutions
A fast, thorough response to trace and fix the source of a suspected gas leak.
HOW WE WORK
If you suspect a gas leak, here is what happens once you call, after you have called the national gas emergency line.
Call 0800 111 999 first if you suspect a leak, then call us so we can attend and make the property safe.
We locate the source using a gas detector and isolate the supply if needed to keep you safe.
We repair the fault, pressure test the fix, and confirm your home is safe to use again.
Related Services
Other gas and heating services homeowners in St Albans often ask about.
Areas We Cover
Based in St Albans, we cover all AL postcodes and the surrounding towns for fast, Gas Safe registered gas leak response.
Not on the list? Give us a call anyway. If you’re nearby, we’ll do our best to get to you.
CUSTOMER REVIEWS
Rated 5.0 out of 5 from more than 60 Google reviews, every one of them 5 stars.
FAQ
Leave the property straight away. Don’t switch anything on or off, don’t use naked flames, and don’t smoke. Once you’re outside and safe, call the National Gas Emergency line on 0800 111 999, then call us so we can attend and make your home safe.
Treat it as one. Gas leaks can range from a small, slow leak to a serious hazard, and it isn’t possible to judge severity by smell alone. Always evacuate and call the National Gas Emergency line first.
We prioritise suspected gas leak callouts and aim to attend as quickly as possible once you’ve confirmed it’s safe to do so. Call us directly on the number above for the fastest response.
Sometimes. If we can’t immediately confirm the property is safe, we’ll isolate the gas supply at the meter until the fault is found and repaired.
Common causes include loose or corroded pipe fittings, worn appliance connections, and ageing flexible hoses. Regular gas safety checks help catch these before they become a leak.
Yes. All gas leak response work is carried out by Gas Safe registered engineers, which is a legal requirement for any gas work in the UK.
If you smell gas, leave the property and call 0800 111 999 first. Once you’re safe, call us for a fast, Gas Safe registered response.
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